Circuit Point IT keeps your network secure, your systems running, and your team productive — with a 24/7 helpdesk that actually answers the phone.
Founded in 2011 by a team of network engineers tired of watching small businesses get priced out of enterprise-grade protection, Circuit Point IT was built to close that gap. We started with three clients in a single office park — today we manage infrastructure for over 500 organizations.
Every client gets a dedicated account engineer who knows their network by name, not a ticket number. That's how we've kept our client retention above 95% for a decade running.
Flat-rate plans built for growing teams — no surprise invoices.
24/7 monitoring of routers, switches, and firewalls with proactive issue resolution before you notice a problem.
Endpoint protection, email filtering, and employee phishing training to keep threats out of your inbox.
Move servers, email, and file storage to the cloud with zero downtime and a documented rollback plan.
A real human picks up — day or night — with an average first-response time under 15 minutes.
Automated offsite backups with tested recovery drills so you're never one bad afternoon from losing everything.
Quarterly technology roadmapping and budget planning from a virtual CIO who knows your business.
Response times and results that hold up under scrutiny.
Our SLA guarantees a response within 15 minutes for critical issues — backed by real penalty clauses, not marketing copy.
Every engagement starts with a full security audit so we know exactly where your vulnerabilities are before we start.
No call centers or ticket queues — you get a named engineer who already knows your systems inside and out.
We'll assess your current setup and send a no-obligation report within 48 hours.